[Updatex6] – Full Review, Now Available
For anyone reading this article currently, my full, on-going,
review of Mobile Chat 3.0 is now available HERE
[Updatex5] – 13.08.08 (20.05pm)
Scratch that, the application functions over 3G and Edge too! – Although very unstable currently.
[Updatex4] – 13.08.08 (11.31am)
The application seems to need a persistent connection to wifi. It’s unclear as to whether the service works over Edge and/or 3G. The reason I’ve come to this conclusion is I tried to connect to the account (pictured above) and I got a ‘Cannot connect to Mobile chat’ alert message. I then switched to Wifi and my account continued to be successfully signed in through the MSN network
…
[Updatex3] – 13.08.08 (10.29am)
Status Update 8/13 @ 5:08AM EST
The trial runs have been going very well so far. As many of you have seen, the MobileChat servers are now accepting connections. It seems to be running far smoother than ealier in the night. We will continue to test and update you guys as we’ve been doing. If anyone would like to try out MobileChat, we urge you to do it now so we can test our environment under a full load.
-Saverio
[Updatex2] – 13.08.08 (09.30am)
Status Update 8/13 @ 4:10AM EST
We’re going to be performing a trial run of our latest server setup within the next hour or so. We’ve performed a number of bug fixes to our software and have changed the overall way that our backend platform works. We don’t anticipate the servers being 100% stable; however, we do have further plans to implement changes to our infrastructure as the week rolls on. At this point we are trying to get the best working system up and running with the fewest problems.
Expect an update to follow shortly.
-Saverio
[Update] – 13.08.08 (09.19am)
Servers seem to be down currently, for maintainence. Launching the application results in a pop-up confirming all servers are down, and to check tumblr.twenty08.com for more information.
Which brought me to this:
Status Update 8/13 @ 2:35AM EST
We are working hard to bring the servers back online. Here’s a run down of the problem:
1. We expected MobileChat to be popular, but we didn’t expect the amount of volume that we received (and are still receiving). Our estimate was 100 sales a day during the first week. We’ve gone far above that. The application is currently the 35th Top Paid Application on the AppStore and Apple isn’t willing to work with us in pulling the application down until we can recover. (I don’t blame them, but it would have been nice.)
2. As a result of us not being able to pull the app from AppStore for a few hours while we work out the bugs”¦we pulled our backend servers from production and let our users know (with a message) that we’d be back shortly.
3. We DID plan for the load to a certain extent. We had our datacenter provision some spare servers for quick access; however, the problems that we’re facing are not fixable by “adding more power”. Basically, our server software wasn’t able to handle more than a few hundred simultaneous connections before dropping everything and dieing.
4. We will continue to work through the night to resolve the problems; however, “the night is darkest before the dawn”. In other words, there is still a very bumpy road ahead!
5. We WILL compensate our users in some way. How or what we will do has yet to be determined. I’d love to give you guys a firm answer on this, but our time is being dedicated towards fixing the problem and we only have so many hands! Which leads me into my next point”¦
6. We’re small. (It’s really just Shaun and I running this thing!) However, that’s not an excuse! We provided an app for sale on the AppStore and as a result, we will hold true to our promise of delivering a quality product. Please just be patient while we do what needs to be done. I assure you that your loyalty will pay off.
7. We’re sorry!
I’ll post another update before the dawn”¦
-Saverio
Original Article:
Mobile Chat 3 by Twenty08 is now available.
My original article: Mobile Chat 3: Stuck in Apple’s App Store approval system.
You’ll find it on the App Store: HERE (£1.79)
I’ve just picked this up and a review will follow shortly!
R-Fly
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